Bright Diamond offers FREE shipping policy on every order.
We offer free No-Rush Shipping (5–7 business days) on every order. For more information regarding the Expedited Shipping (2–4 business days) and Express one (2 business days), please refer to the following table.. When referring to the table, please note orders shipping to PO boxes and non-contiguous states (such as Alaska and Hawaii) may take up to 5 additional days to be delivered.
Shipping Methods & Cost
Carrier Shipping Time Shipping Fee No-Rush USPS First-Class Mail 5–8 business days FREE Standard USPS Priority Mail 3–4 business days $4.99 Express FedEx 2Days or UPS Express 2 business days*
*must be placed by 1pm EST Mon-Fri$9.99
There is an issue with my order! Wrong, defective, or missed item.
We’re so sorry to hear about this! Our team works hard to ensure orders are processed quickly and correctly, but things happen. If you received a damaged or defective product, wrong product, or are missing something from your order, please contact us at Support@BrightDiamond.us
To ensure a quick response, please include the following in your email:
- Your full name and order number
- A photo of the defective/wrong item you received (not applicable if you are missing an item from your order)
- Your current shipping address
Please keep in mind that very small items commonly shift during transit, and often end up at the bottom of a package, often underneath the complimentary materials inside your package. Please be sure to check everywhere before sending an email.